Research Resource

Education

• PhD in Management Science and Systems, State University of New York at Buffalo, 2009
• MS in Computer Science, Southern Illinois University at Carbondle, 2004
• BS in Computer Science, Hangzhou Dianzi University, 2001

• 2013 - present, Associate Professor of Information Systems, Ball State University
• 2009 - 2013, Assistant Professor of Information Systems, Ball State University
• 2008 - 2009, Visiting Assistant Professor of Management Information Systems, Medaille College
• 2007 - 2008, Instructor at School of Management, State University of New York at Buffalo

• Information Systems Security, Database Management Systems, Electronic Commerce, Decision Support Systems, Web Design

• Information Assurance, IT-Enabled Emergency Management, IT Capability, IT Outsourcing

1. ISOM 135 Business Information Systems
2. ISOM 228 Advanced Microcomputer Applications for Business
3. ISOM 313 Databases and Information Resource Management
4. ISOM 350 E-Commerce Design and Applications
5. ISOM 410 Information Systems Security
6. ISOM 497 Independent Study
7. ISOM 603 Network Designs and Security Concerns
8. ISOM 604 Security Technologies
9. ISOM 613 Systems/Data Management: Analysis and Design
10. MBA 621 Information Systems
11. MBA 623 E-Commerce
12. HONRS 499 Senior Honors Project

1. ISOM 603 Network Designs and Security Concerns
2. ISOM 604 Security Technologies

Refereed Journal Articles

1. Li, J.G., Chen, R., Lee, J., Rao, H.R. A Case Study of Private-Public Collaboration for Humanitarian Free and Open Source Disaster Management Software Deployment, Decision Support Systems
2. Chen, R. and Sharma, S.K., Understanding Member Use of Social Networking Sites: A Value Analysis, Communications of the Association for Information Systems
3. Chen, R., Living a Private Life in Public Social Networks: An Exploration of Member Self-Disclosure, Decision Support Systems
4. Chen, R., Member Use of Social Networking Sites – An Empirical Examination, Decision Support Systems
5. Herath, T., Chen, R., Wang, J., Rao, H.R. An Investigation of User Adoption of Email Authentication Service, Information Systems Journal
6. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S., (2013) Data Model Development for Fire Related Extreme Events: An Activity Theory Approach, MIS Quarterly, 37(1), pp. 125-147
7. Chen, R., Sharma, S., Self-Disclosure at Social Networking Sites: An Exploration through Relational Capitals, Information Systems Frontiers, 15(2), pp. 269-278
8. Wang, J., Herath, T., Chen, R., Vishwanath, A., Rao, H.R., (2012) Phishing Susceptibility: An Investigation into the Processing of a Targeted Spear Phishing Email, IEEE Transactions on Professional Communication, 55(4), pp. 345-362
9. Chen, R., Sharma, S., (2012) Understanding User Behavior at Social Networking Sites: A Relational Capital Perspective, Journal of Global Information Technology Management, 15(2), pp. 25-45
10. Chen, R., Wang, J., Herath, T., Rao, H.R., (2011) An Investigation of Email Processing from a Risky Decision Making Perspective, Decision Support Systems, 52(1), pp. 73-81
11. Vishwanath, A., Herath, T., Chen, R., Wang, J., Rao, H.R., (2011) Why Do People Get Phished? Testing Individual Differences in Phishing Vulnerability within an Integrated, Information Processing Model, Decision Support Systems, 51(3), pp. 576-586
12. Chen, R., Sharma, S.K., (2011) Human Flesh Search - Facts and Issues, Journal of Information Privacy & Security, 7(1), pp. 50-71
13. Chen, R., Rao, H.R., Sharman, R., Upadhyaya, S., and Kim, J., (2010) An Empirical Examination of IT-Enabled Emergency Response: The Cases of Hurricane Katrina and Hurricane Rita, Communications of the Association for Information Systems, 26(8), pp. 141-156
14. Mills, A., Chen, R., Lee, J., Rao, H.R., (2009) Web 2.0 Emergency Applications: How Useful Can Twitter be for Emergency Response, Journal of Information Privacy & Security, 5(3), pp. 3-26
15. Wang, J., Chen, R., Herath, T., Rao, H.R., (2009) Visual E-Mail Authentication and Identification Services, Decision Support Systems, 48(1), pp. 92-102
16. Chen, R. and Sharma, S.K., (2009) Theorizing Intercultural Accommodation in Consumer E-Commerce, International Journal of E-Adoption, 1(3), pp. 82-92
17. Chen, R., Sharman, R., Chakravarti, N., Rao, H.R., Upadhyaya, S., (2008) Emergency Response Information System Interoperability: Development of Chemical Incident Response Data Model, Journal of the Association for Information Systems, 9(3), pp. 203-232
18. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S., (2008) Coordination in Emergency Response Management, Communications of the ACM, 51(5), pp. 66-73
19. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S., (2007) Design Principles for Critical Incident Response Systems, Journal of Information Systems and e-Business Management, 5(3), pp. 201-227

1. Sharma, S. K., Chen, R., Zhang, J., (2012) E-Adoption and Technologies for Empowering Developing Countries, E-Adoption and Technologies for Empowering Developing Countries: Global Advancements, IGI Global Publications, ISBN 978160960597-1
2. Sharma, S., Chen, R., and Soumi, R. (2011) E-adoption - Social and Economic Impact, E-Adoption and Socio-Economic Impacts: Emerging Infrastructural Effects, IGI Global, ISBN 9781609605971.
3. Chen, R., and Sharma, S. (2011) Cultural Accommodation in Consumer E-Commerce - A Theoretical Exploration in the Context of Ethnic Culture, E-Adoption and Socio-Economic Impacts: Emerging Infrastructural Effects, IGI Global, ISBN 9781609605971
4. Gupta, M. and Chen, R. (2011) Understanding Evolution of Virtual Worlds Research: A Content Analytic Approach, User Interface Design for Virtual Environments: Challenges and Advances, IGI Global, ISBN 9781613505168
5. Rajan, K., Chen, R., Rao, H.R., and Lee, J.K. (2010) Utilizing Web 2.0 for Decision Support in Disaster Mitigation, in Advanced ICTs for Disaster Management and Threat Detection: Collaborative and Distributed Frameworks, Asimakopoulou, E. and Bessis, N., IGI Global, ISBN 9781615209873
6. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S., Cook-Cottone, C.P. (2009) Coordination of Emergency Management: Case Study of October ’06 Snowstorm in Western New York, in Information Systems for Emergency Management, Van de Walle, B., Turoff., M, and Hiltz, S.R., M.E. Sharpe, ISBN 9780765621344
7. Wang, J.G., Chen, R., Herath, T., Rao, H.R. (2009) An Empirical Exploration Of The Design Pattern Of Phishing Attacks, in Annals of Emerging Research in Information Assurance, Security and Privacy Services, Rao, H.R. and Upadhyaya, S., Emerald Group Publishing Limited, ISBN 1848551940

1. Chen, R., and Sharma, S.K (2012) Organizational Capabilities in Emergency Incident Response: An Empirical Examination, the Seventh Midwest Association for Information Systems Conference, Green Bay, Wisconsin, May 18-19, 2012 (Best Paper Award)
2. Yaraghi, N., Kishore, R., and Chen, R. (2012) Mining and merging DATAMONITOR and WRDS databases with SAS, SAS Global Forum 2012, Orlando, FL, April 22-25, 2012
3. Ahmed, N., Sharma, S., Soumi, R., Chen, R. (2011) An Ethnographic Study for Investigating the Existence and Behavior of Virtual Learning Communities, Annual Meeting of the Southeastern Institute for Operations Research and the Management Sciences, Myrtle Beach, SC, October 6-7, 2011
4. Chen, R., and Sharma, S. (2011) Improving Emergency Management through Organizational Capabilities, the 5th China Summer Workshop on Information Management, Harbin, China, June 25-26, 2011
5. Sharma, S., Soumi, R., and Chen, R. (2011) Examining Human-Computer Interaction (HCI) and System Usability Design Issues for E-Government Sites - A Study, the 6th Annual Midwest Association for Information Systems Conference, Omaha, NE, May 20-21, 2011
6. Sharma, S., Soumi, R., Chen, R., and Zhang, J. (2011) Communities of Practice and Virtual Learning Communities – An Exploratory Study, the 6th Annual Midwest Association for Information Systems Conference, Omaha, NE, May 20-21, 2011
7. Chen, R., Wang, J., and Sharma, S. (2010) An Exploration of Social Networking Site Use through Social Exchange Theory information, the 9th Workshop on E-Business, St Louis, MO, December 11, 2010
8. Chen, R., Gupta, M., Sharma, S., and Wang, J. (2010) An Examination of Relational Capital in Social Networking Site Self-Disclosure, the 9th Workshop on E-Business, St Louis, MO, December 11, 2010
9. Rohit, V., Sharman, R., Monteiro, J., Rao, H.R., Upadhyaya, S., Keerthana, B., Patel, M., Singh, A., Sharma, K., and Chen, R. (2010) A Prototype of a Fire-Related Extreme Eventz System (FREEZ), Workshop on Information Technologies and Systems (WITS), St Louis, MO, December 11-12, 2010 (Best Prototype Award)
10. Chen, R., Rao, H.R., Sharman, R., Upadhyaya, S., Cook-Cottone, C. (2010) Examination of Emergency Response from Knowledge and Psychology Perspectives, the 7th International Conference on Information Systems for Crisis Response and Management, Seattle, WA, May 2-5, 2010
11. Chen, R., Thiyagarajan, T., Rao, H.R., Lee, J. (2010) Design of a FOSS System for Flood Disaster Management, the 7th International Conference on Information Systems for Crisis Response and Management, Seattle, WA, May 2-5, 2010
12. Vishwanath, A., Herath, T., Chen, R., Wang, J., and Rao, H.R. (2009) Why Do People Get Phished? Testing Individual Differences in Phishing Susceptibility with an Integrated Information Processing Model, Indo-US Conference & Workshop on Cyber Security, Cyber Crime & Cyber Forensic, Kochi, India, August 19-21, 2009
13. Chen, R., Sharma, S.K., and Sanders, G.L (2009) Workplace Monitoring And Employee Perception Of Privacy Invasion: A Contingency Model, International Conference On Service Management 2009, Orlando, Florida, May 21-24, 2009
14. Chen, R., Coles, J., Lee, J., and Rao, H.R. (2009) Emergency Communication and System Design: The Case of Indian Ocean Tsunami, the IEEE/ACM International Conference on Information and Communication Technologies and Development, Doha, Qatar, Apr 17-19, 2009
15. Mills, A., Rao, H.R., Chen, R., and Lee, J. (2009) Web 2.0 Emergency Applications, the Tenth Annual Global Information Technology Management World Conference, Mexico City, Mexico, Jun 14-16, 2009 (Best Paper Nominee)
16. Rao, A., Lee, J., and Chen, R. (2009) Design of Intelligent Systems for Emergency Response through a Content Study of Cyclone Nargis in Burma, the International Conference on Sensors, Security, Software and Intelligent Systems, Tamilnadu, India, Jan 8-10, 2009
17. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) Data Model Development For Fire Related Extreme Events – An Activity Theory and Semiotics Approach, the International Conference on Information Systems, Paris, France, Dec 14-17, 2008
18. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) Information Theoretic Approach to Design of Emergency Response Systems, the 14th Americas Conference on Information Systems, Toronto, ON, Aug 14-17, 2008
19. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. and Cook-Cottone, C. (2007) Organizational Coordination in Extreme Events: A Case Study of Incident Response for October ’06 Snowstorm in Western New York,” the Fifth Pre-ICIS SIG DSS Workshop, Montreal, Canada, Dec 9, 2007
20. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) Response Information Interoperability: A Development of Data Standards in the Fire Incident Context, the Sixth Pre-ICIS International Workshop on e-Business, Montreal, Canada, Dec 9, 2007
21. Chen, R., Herath, T., Wang, J., Rao, H.R. (2007) Exploring Patterns of Phishing Emails: A Host-Based Analysis, the Pre-ICIS Workshop on Information Security & Privacy, Montreal, Canada, Dec 8, 2007
22. Chen, R. (2007) Consumer's Initial Acceptance of E-Commerce Website: A Contingency Approach, the 13th Americas Conference on Information Systems, Keystone, CO, Aug 9-12, 2007
23. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) Emergency Response Coordination and IT support: Contingency and Strategies, the 13th Americas Conference on Information Systems, Keystone, CO, Aug 9-12, 2007
24. Chen, R. and Kishore, R (2007) IT Offshore Outsourcing: Contingency and Strategies,” the 13th Americas Conference on Information Systems, Keystone, CO, Aug 9-12, 2007
25. Chen, R. and Sanders, G.L. (2007) Electronic Monitoring in Workplace: Synthesis and Theorizing, the 13th Americas Conference on Information Systems, Keystone, CO, Aug 9-12, 2007
26. Chakravarti, N. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2006) Common Operating Vocabulary Extensions for Emergency Management: Case of a Chemical Spill Incident," the Forth Annual Center for Advancing Business through Information Technology Symposium, Phoenix, AZ, Sep 17-18, 2006
27. Chen, R. (2005) Modeling of Consumer's Acceptance of E-Commerce Website, the International Conference on Web Information Systems Engineering, New York City, NY, Nov 20-22, 2005
28. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2005) Design Principles of Coordinated Multi-incident Emergency Response Systems, the IEEE International Conference on Intelligence and Security Informatics, Atlanta , GA , May 19-20, 2005

1. Organizational Capabilities in Emergency Incident Response: An Empirical Examination, the Seventh Midwest Association for Information Systems Conference, Green Bay, Wisconsin, May 18-19, 2012
2. Self-Disclosure at Social Networking Sites: An Exploration through Relational Capitals, Research Colloquium, Ball State University, Jan 27, 2012
3. Improving Emergency Management through Organizational Capabilities, the 5th China Summer Workshop on Information Management, Harbin, China, Jun 25-26, 2011
4. An Exploration of Social Networking Site Use through Social Exchange Theory, Research Colloquium, Ball State University, Jan 28, 2011
5. An Exploration of Social Networking Site Use through Social Exchange Theory information, the 9th Workshop on E-Business, St Louis, MO, Dec 11, 2010
6. An Examination of Relational Capital in Social Networking Site Self-Disclosure, the 9th Workshop on E-Business, St Louis, MO, December 11, 2010
7. Examination of Emergency Response from Knowledge and Psychology Perspectives, the 7th International Conference on Information Systems for Crisis Response and Management, Seattle, WA, May 2-5, 2010
8. Design of a FOSS System for Flood Disaster Management, the 7th International Conference on Information Systems for Crisis Response and Management, Seattle, WA, May 2-5, 2010
9. Invited speech, the 2009 Workshop on Information Assurance in Academic, Business and Government Environment, the Center of Excellence in Information Systems Assurance Research and Education, Buffalo, NY, Aug 27, 2009
10. Workplace Monitoring And Employee Perception Of Privacy Invasion: A Contingency Model, the International Conference On Service Management 2009, Orlando, Florida, May 21-24, 2009
11. Data Model Development for Fire Related Extreme Events – An Activity Theory and Semiotics Approach, the International Conference on Information Systems, Paris, France, Dec 14-17, 2008
12. Information Theoretic Approach to Design of Emergency Response Systems, the 14th Americas Conference on Information Systems, Toronto, ON, Aug 14-17, 2008
13. Organizational Coordination in Extreme Events: A Case Study of Incident Response for October ’06 Snowstorm in Western New York, the Fifth Pre-ICIS SIG DSS Workshop, Montreal, Canada, Dec 9, 2007
14. Response Information Interoperability: A Development of Data Standards in the Fire Incident Context, the Sixth Pre-ICIS International Workshop on e-Business, Montreal, Canada, Dec 9, 2007
15. Exploring Patterns of Phishing Emails: A Host-Based Analysis, the Pre-ICIS Workshop on Information Security & Privacy, Montreal, Canada, Dec 8, 2007
16. Emergency Response Coordination and IT support: Contingency and Strategies, Americas Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007
17. Electronic Monitoring in Workplace: Synthesis and Theorizing, Americas Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007
18. Consumer's Initial Acceptance of E-Commerce Website: A Contingency Approach, Americas Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007
    
19. IT Offshore Outsourcing: Contingency and Strategies, Americas Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007
20. Emergency Response Communication Interoperability – Design for Fire Response Data Standards, the 32nd Annual Hazards Research and Applications Workshop, Boulder, CO, Jul 8-11, 2007
21. Common Operating Vocabulary Extensions for Emergency Management: Case of a Chemical Spill Incident, the Forth Annual CABIT Symposium, Phoenix, AZ, Sep 17-18, 2006
22. Design Principles of Coordinated Multi-incident Emergency Response Systems, the IEEE International Conference on Intelligence and Security Informatics 2005, Atlanta, GA, May 19-20, 2005

1. Senior Personnel, E-mail Deception and Visual E-Mail Authentication Services: an Investigation, National Science Foundation, $320,000
2. Best Paper Award, the Seventh Midwest Association for Information Systems Conference, Green Bay, Wisconsin, May 18-19, 2012
3. SPO Summer Fellow, Ball State University, 2012
4. AcademicKeys Who's Who in Business Higher Education (WWBHE), 2011
5. Junior Faculty Research Competition Grant ($10,000), Ball State University, 2011
6. Nominee for Outstanding Research Award, Miller College of Business, Ball State University, 2011
7. Nominee for Outstanding Teaching Award, Miller College of Business, Ball State University, 2011
8. Summer Research Support, Miller College of Business, Ball State University, 2011
9. Best Prototype Award, Workshop on Information Technologies and Systems (WITS), 2010
10. Nominee for Outstanding Research Award, Miller College of Business, Ball State University, 2010
11. Nominee for Outstanding Teaching Award, Miller College of Business, Ball State University, 2010
12. New Faculty Start-Up Award, Ball State University, 2009 - 2010
13. Summer Research Support, Miller College of Business, Ball State University, 2010
14. Excellent Constructive Review, the 5th, 9th, 12th, 13th, and 15th International Business Information Management Association (IBIMA) Conferences, 2008 - 2010
15. PhD Student Achievement Award, School of Management, State University of New York at Buffalo, 2009
16. Berner Award, State University of New York at Buffalo, 2008
17. Presidential Scholar, State University of New York at Buffalo, 2005 - 2008
18. PhD Student Research Fund, State University of New York at Buffalo, 2005 - 2008
19. PhD Student Research Award, School of Management, State University of New York at Buffalo, 2006

1. Association for Information Systems
2. AIS Special Interest Group on Network and Internet Security
3. AIS Special Interest Group on Decision Support Systems
4. AIS Special Interest Group on E-Business
5. Global Digital Business Society
6. Advanced Certificate in Information Assurance, National Center of Excellence in Information Systems Assurance Research and Education (CEISARE)
7. Microsoft Certified Database Administrator (MCDBA)
8. Microsoft Certified System Engineer (MCSE)

1. Coordinating Editor, Information Systems Frontiers (ISF)
2. Editorial review board, Journal of Information, Information Technology, and Organizations (JIITO)
3. Program Committee, 7th Annual Midwest Association of Information Systems, Green Bay, WI, May 18-19, 2012
4. Editorial Advisory Board, Strategic and Practical Approaches for Information Security Governance: Technologies and Applied Solutions, IGI Global, 2011
5. Program Committee, the 5th China Summer Workshop on Information Management, Harbin, China, Jun 25-26, 2011
6. Session Chair, the 5th China Summer Workshop on Information Management, Harbin, China, Jun 25-26, 2011
7. Associate Editor, IS Security and Privacy track, International Conference on Information Systems, Shanghai, China, Dec 4-7, 2011
8. Program Committee, the 9th Workshop On eBusiness, St Louis, MO, Dec 11, 2010
9. Program Committee, the 15th IBIMA Conference on Knowledge Management and Innovation, Cairo, Egypt, Nov 6-7, 2010
10. Program Committee, the 4th China Summer Workshop on Information Management, Wuhan, China, Jun 16-19, 2010
11. Session Chair and Discussant, the 4th China Summer Workshop on Information Management, Wuhan, China, Jun 16-19, 2010
12. Program Committee, the 7th International Conference on Information Systems for Crisis Response and Management, Seattle, WA, May 2-5, 2010
13. Session Chair, the 7th International Conference on Information Systems for Crisis Response and Management, Seattle, WA, May 2-5, 2010
14. Program Committee, the 8th Workshop On eBusiness, Phoenix, AZ, Dec 1, 2009
15. Program Committee, the 13th IBIMA Conference on Knowledge Management and Innovation in Advancing Economies, Marrakech, Morocco, Nov 9-10, 2009
16. Program Committee, the 12th IBIMA Conference on Creating Global Economies through Innovation and Knowledge Management, Kuala Lumpur, Malaysia, Jun 29-30, 2009
17. Program Committee, the 9th IBIMA Conference on Information Management in Modern Organizations, Marrakech, Morocco, Jan 4-6, 2008
18. Session Chair, Mini-Track: Socio-Technical Dimensions in IS Security, Americas Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007
19. Program Committee, the 5th IBIMA Conference on The Internet & Information Technology in Modern Organizations, Cairo, Egypt, Dec 13-15, 2005
20. Reviewer of MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, Decision Support Systems, European Journal of Information Systems, ACM Transactions on Computer-Human Interaction, ACM Transactions on Management Information Systems, AIS Transactions on Computer-Human Interaction, Communications of the Association for Information Systems, Journal of Strategic Information Systems, Information Systems Frontiers, Electronic Commerce Research and Applications, International Journal of e-Adoption, Journal of Internet Commerce, IEEE Intelligent Systems, IEEE Internet Computing, International Journal of e-Collaboration, Journal of Information, Information Technology, and Organizations, Journal of Information Technology Theory & Application, European Conference on Information Systems, Information Systems for Crisis Response and Management, International Conference on Information Systems, Americas Conferences on Information Systems, International Business Information Management Association Conference, Hawaii International Conference on System Sciences, Annual Workshop on Information Technologies and Systems, Pre-ICIS International Workshop on e-Business, Pre-ICIS Workshop on Information Security & Privacy, China Summer Workshop on Information Management, International Conference on Design Science in Information Systems and Technology, International Conference on Innovations in Information Technology, Annual CABIT Symposium, IEEE International Conference on Intelligence and Security Informatics.

1. Advisory board member, Organizational Assurance and Information Security Center (OAsIS), BSU
2. Member, MCOB MBA Curriculum Revision Blue Ribbon Task Force
3. Member, MCOB Social Committee
4. Coordinator, ISOM Information Systems Internship
5. Member, ISOM Board Mentoring Committee
6. Member, ISOM Department Web Site Development